Customer Success - Professional Services - Project Management - Business Transformation
Software Engineer - Quantified Self - Runner - Musician - Father
Experienced leader of software teams delivering customer results through Professional Services,
SaaS Customer Success, Business Transformation, Product Deployment and Support, and Software Development.
Career highlights include building a Professional Services practice from its infancy to $25M annual revenue,
SaaS Customer Success including business transformation to modern tools of Gainsight for Customer Success Management and Salesforce for Support,
and cost-savings and business metrics reviews as the Project Management Office leader to a VP of a 750-person/$100M organization.
Strengths include agile project management (PMP), key business skills (MBA), and a strong technical
background (Master's-Computer Engineering).